General FAQ

The Pouch fabriek represents flexibility, quality and reliability.

We enable companies to quickly market products, with small print runs even from 1,000 pieces, completely flexibly, on the basis of own packaging design.

All the printed material is produced on the most modern digital technology, as a result of which we guarantee a perfect print quality which ensures your product to stand out on the shelves.

We must be careful with our planet. That is why the Pouch fabriek focusses on packaging concepts that contribute to sustainability and recyclability, for a better environment.

Order the desired pouches in your design by going to “upload design” or via the order page. Go through the steps by selecting the type of pouch, choice of material, finishing, measurements and numbers.

Download the working drawing on the order page and upload your design in accordance with this instruction to place your order in the basket.

Are you having trouble sorting things out, no problem, we are keen to assist you. Contact us by telephone or via email.

Set the “Settings of grid effects document” in Illustrator to 300 dpi.

In terms of design you can devise anything you like, but do take into account that printing is done in CMYK. Therefore, you should convert any spot colours and linked images to CMYK. Would you like a viewing window in your pouch, then see to a correct white formation. Trapping is not required. Contour all text to prevent font conflicts.

Save your document as a PDF printed material quality, Acrobat 5 (PDF 1.4).

We produce all packaging in Europe. The tailor-made pouches are always based on your design. The pouches are produced and shipped within 4 weeks. Does your order require more urgency, then we can also be of assistance. Contact us in case express delivery is required within 10 working days. The Pouch fabriek processes all orders from 1,000 pieces per pouch design.

On our website you can safely make your purchases via Ideal, PayPal or Bank transfer.

All packaging you receive from us, was tailor-made specifically for you. This means that orders up to 5,000 Euros must be entirely paid in advance. In case of orders that exceed 5,000 Euros, a deposit of only 50% of the order value is requested to be paid directly. The other 50% can conveniently be paid until 14 days after receipt of the shipment.

Certainly. After your order was produced, we will send you a tracking link to follow the status of your order, monitor the progress of your package and to communicate the delivery date with certainty.

No problem! If the measurements you desired are not in the order module then contact us. The Pouch fabriek is flexible in terms of desired measurements for the content of your product. By means of our modern and flexible printing technology, we are capable of adjusting the measurements to your wishes for each assignment.

In addition to numerous benefits, creating a customer account offers optimal order convenience and up-to-date information regarding the status of your order.

Order status: If you have an order outstanding with us, the status can be monitored as soon as you have logged in into your customer account.

Extensive shipping options: You can create a personal address book in your customer account, so you can have your orders delivered at any desired address.

Order history: All historic details are kept in your customer account, so orders from the past can easily be retrieved.

You can change all details of your customer account at any time, without permission. You can also delete your customer account; then your details will be entirely removed from our system.

Need advice?

Are you having trouble sorting things out? Or do you need advice regarding which type of packaging is suitable for your product?

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